Instructions for removing your Mynely account and personal data
The fastest way to delete your account is directly within the Mynely app:
Launch the Mynely app on your iOS or Android device and sign in to your account.
Tap the profile icon in the bottom navigation bar, then tap the gear icon (⚙️) or "Settings" in the top corner.
In the Settings menu, tap "Security" to access account security options.
Tap "Delete Account" and confirm you want to proceed. You will be asked to confirm this action.
Enter the verification code sent by SMS to your registered phone number to permanently delete your account.
When you delete your account, the following data is permanently removed:
After account deletion is confirmed:
Account deletion cannot be undone. Any physical QR products (stickers, keychains, etc.) you have purchased will stop working once your account is deleted. We recommend transferring ownership of important items before deleting your account.
If you cannot access the app or prefer to request deletion via email, use the form below. We will process your request within 30 days.
Please provide your account details so we can locate and delete your data.
If you experience any issues with account deletion or have questions about your data, please contact our support team:
For more information about how we handle your data, see our Privacy Policy.